1. What do we offer?
A-Star Tuitions provides online virtual lessons to students in Secondary schools in England from Year 7 to Year 11 GCSE in Mathematics and Science subjects (Physics, Chemistry, Biology). We also offer support to secondary school students in the UK for practicing Maths and Science concepts through timed assessment and examination sessions. Our current offering is available for GCSE Year 11 students; however, we will extend this to other secondary school year groups soon.
2. How do I create an account on your website?
Users can sign up on our website by clicking on Sign Up / Login button on the top right hand side corner of the website. When you click that button, you will see a number of options with which you can sign up on our website including using your Google account and Phone number.
3. Who can sign up on your website?
Our website is designed for students to help prepare for GCSEs in the United Kingdom. If you or your child is studying for GCSE, you can sign up on the website to benefit from our offerings like the mock exams.
4. Are the mock exams online or downloadable?
A-Star Tuitions currently only offers timed online mock exams which are not downloadable. Our exams consist of timed online multiple choice style question papers (where the student will need to do some ‘offline’ calculations and application of their GCSE course work) to select the best available option. Therefore you will be able to practice online without having to download the papers. On completing your purchase on our website, we will email you the date when your online exam will be available to attempt online.
5. Will I get my scores for each paper I attempt on your website?
On clicking ‘Submit’ at the end of each session, depending on the Type of product chosen, you will either be sent a total percentage score only (Type A) or marked up question paper (Type B) with correct options for any incorrectly attempted questions. You will be sent this via email.
6. What if my internet connection fails during the exam, will a refund be offered to me?
A reliable internet connection must be available for the exam – so please test this beforehand. No refunds will be offered once exam link has been sent to students.
7. What if I have provided incorrect email address for the exam link?
We will contact you to confirm the email ID. However, if you realise there has been a mistake, please contact us immediately by emailing us the correct details at contact@astartuitions.co.uk with subject line: Mock – Email change. No refunds will be offered once exam link has been sent to the registered email ID.
8. What do I need for a smooth and successful mock exam session?
A reliable internet connection, a room with no distractions. Before you start the exam, ensure you have all necessary equipment to hand, including blank rough sheets, pens, pencils, calculators, geometry box, etc. Keep a bottle of water to hand as well. Attempt the exam under exam conditions, with a clear desk, no access to your reading material – after all, you are taking this mock exam to understand where you really stand. Manage your time and revise your work before clicking Finish/Submit.
9. Do I need to install any software to take the exam?
No, no additional software installation will be required. Tests can be taken using standard laptops and computers. We recommend the use of devices with a large monitor for ease of reading questions with images and data.
10. Does the exam require plugins such as Flash, Active X or Java??
No, the exams do not require Active X, Java or Flash plugins. The exam system is compatible with all major operating systems including: Windows, Macintosh, Linux, Chrome OS / Chromebook